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Our Guarantee to You

We want you and Bear to be Happy Together!

And you to be 100% Satisfied with your purchase. We offer a full 'No Quibble' Guarantee on all our items.

At Ancestral Bears we are very proud of our family of Vintage Teddy Bears, Antique Bears and Teddy Bear Friends and we are sure you will love them.

If however, you are in anyway whatsoever dissatisfied with your new friend purchase, or you would simply like to return it please Contact Kitty directly Within 7 days of receipt of your item and we will provide details of our:
  1. Returns Procedure
  2. Returns Address
  3. Return Merchant Authorisation Code

Telephone: +44 (0)7582 883478 UK
Email: Kitty.Golightly@hotmail.co.uk

*Please note any Customs Duties, Taxes or additional shipping charges remain the responsiblity of the customer.

Curious to know a little more About Us? Check out our About Us page

Need any more help or reassurance about your purchase?

Remember we are here to help and would Love to Chat,

Click on the Live Chat Icon to talk to Kitty

Feel Free to Telephone: +44 (0)7582 883478 UK or email Kitty at Kitty.Golightly@hotmail.co.uk

And we promise we will do our very best to help!

Kitty Golightly

Ancestral Bears